Terms of service

Cozy Chapter Shop provides products focused on self-care, comfort, and lifestyle. By purchasing from our store, customers agree to follow the terms and policies outlined below.

All products must be used according to their instructions. Cozy Chapter Shop is not responsible for any misuse of products or any reactions caused by improper use. Customers are encouraged to check ingredients and product details before use, especially for personal care items.

We accept returns or exchanges within 7–14 days of purchase, provided that items are unused, in their original packaging, and in good condition. For hygiene reasons, certain personal care products cannot be returned or exchanged.